Having sufficient business flexibility to absorb risks and capitalize on opportunities has a history being the mantra for most companies! However, when the rules of building that business flexibility fundamentally change, what then? Many companies find themselves in a situation today where they are outperformed by competitors they didn’t even think exist, have a negative trend on user experience, failing on time-to-market or not being able to attract next-generation customers.
In the past we’ve obtained business flexibility by combining technology, services, competencies and capabilities in a way which has defined the IT market for almost two decades. The IT industry is now being completely rewritten and transformed with the adoption of cloud native services, artificial intelligence available as services, edge technologies and the rise of fully data-driven business models.
There are a lot of enabler for next-generation business flexibility, but using the proper mix of capabilities and partners will define whenever you stay a successful business or slowly fade away.